Privacy policy
Privacy Policy
VB MARKET LTD, trading as ValourierAtelier ("we", "us"), operates valourier.shop. VB MARKET LTD is the data controller for the personal information described in this policy, which explains what we collect, how we use it, and your choices.
Information we collect
- Order and account information: name, email, phone number, billing and shipping address, and order history.
- Payment information: payments are processed by Shopify and its payment partners. We do not store full card numbers.
- Device and usage information: IP address, browser type, pages viewed and similar data collected through cookies.
- Communications: messages you send to our support team.
How we use your information
- To process and deliver your orders, including payments, shipping and returns.
- To communicate with you about your order and respond to support requests.
- To prevent fraud and keep our store secure.
- To improve our store and, if you opt in, to send marketing emails. You can unsubscribe at any time.
Sharing your information
We share information only with service providers that help us run the store, such as Shopify (our e-commerce platform), payment processors, shipping carriers, and analytics or email tools. We do not sell your personal information. We may disclose information if required by law.
Cookies
We use cookies to keep your cart working, remember your preferences, and understand how visitors use our store. You can manage cookies in your browser settings and through our cookie banner where available.
Data retention
We keep order information as long as needed for accounting, tax and legal purposes, and delete or anonymize it when no longer required.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain uses. To make a request, email support@valourier.shop. We will respond within the time required by applicable law.
If you are in the UK or EEA, you also have the right to complain to the UK Information Commissioner's Office (ico.org.uk) or your local data protection authority.
Children
Our store is not directed to children under 13, and we do not knowingly collect their information.
International transfers
Your information may be stored and processed outside your country, including in the United States and Canada, where Shopify operates.
Changes to this policy
We may update this policy from time to time. The updated version will be posted on this page with a new effective date.
Contact
VB MARKET LTD (trading as ValourierAtelier), 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom support@valourier.shop · +1 410 832-4421